Delivery and Returns

    Terms and Conditions:


    Delivery Prices Mainland UK

  1. Minimum charge £18.00 Standard 2-3 day service.
  2. Minimum charge £22.00 Next day service.
  3. Pallets - quoted on request

    4. Delivery Outside Mainland UK / The Highlands

  4. Quoted on request.

    5. Delivery Prices Ireland and Southern Ireland

  5. Minimum charge £24.95 for Single Package.
  6. Pallets - quoted on request

    7. Loss or Damage in Transit

    No liability in respect of Goods lost or damaged in transit will attach to KBL Solutions unless:
  7. Goods damaged in transit can only be replaced if signed for as ‘Damaged’. All products should be checked before signing for them. All items with visible damage to the outer packaging should be signed for as damaged.
  8. Goods damaged in transit can only be replaced if signed for as ‘Damaged’. All products should be checked before signing for them. All items with visible damage to the outer packaging should be signed for as damaged.
  9. In the case of the whole consignment failing to arrive, KBL Solutions is notified within 2 days of dispatch.
  10. KBL Solutions liability in respect of goods lost or damaged in transit is limited to repair, or at its discretion, replacement of any such Goods or materials. If the Customer is requested by KBL Solutions to do so, they shall ensure that the Goods in question are returned to the address supplied by KBL Solutions within 6 days of the date of the written notice.
  11. Stock products can be returned for restocking at the discretion of KBL Solutions and if the product and packaging are in a resalable condition. Return Postage to be paid in full by the Customer.
  12. Items that have been manufactured to order cannot be returned.