Terms and Conditions

Goods damaged in transit can only be replaced if signed for as ‘Damaged’. All products should be checked before signing for them. All items with visible damage to the outer packaging should be signed for as damaged.
Goods damaged in transit can only be replaced if signed for as ‘Damaged’. All products should be checked before signing for them. All items with visible damage to the outer packaging should be signed for as damaged.
In the case of the whole consignment failing to arrive, KBL Solutions is notified within 2 days of dispatch.
KBL Solutions liability in respect of goods lost or damaged in transit is limited to repair, or at its discretion, replacement of any such Goods or materials. If the Customer is requested by KBL Solutions to do so, they shall ensure that the Goods in question are returned to the address supplied by KBL Solutions within 6 days of the date of the written notice.
Stock products can be returned for restocking at the discretion of KBL Solutions and if the product and packaging are in a resalable condition. Return Postage to be paid in full by the Customer.
Items that have been manufactured to order cannot be returned.

We warrant that the goods will correspond with the specification and will be free from defects caused by faulty materials or workmanship for a period of one year unless otherwise stated.
We do not warrant that goods will be fit for any purpose. Please check the specification meets the proposed application.

KBL Solutions is committed to protecting the information of its customers, thus ensuring your privacy is protected. This policy outlines the collection and use of customer information within our site, and the measures we have in place to secure your privacy. The information we need and how it will be used. When you enquire about products supplied by KBL Solutions you may be required to supply personal details, including name, telephone number, email and address. These personal details will not be used for marketing purposes.
This information will not be provided to any third party without your written approval. This approval will be gained with an Email of consent from you. We use software that analyses information and statistics, which in turn assists us to judge the effectiveness of our site. This information will not contain any details that can be used to identify you and the software will not capture any information about anyone visiting our site. These general statistics may be shared with a third party.

The Internet is not a secure medium but KBL Solutions takes every possible measure to protect your identity and details. We have in place the appropriate managerial, physical and electronic barriers protecting your personal details. These barriers safeguard your information by helping to prevent unauthorised access, and to maintain data security.

KBL Solutions web site uses cookies. A cookie is a message given to your Web browser by our Web server. Your browser will store the message in a small text file. The message is then sent back to our server each time you request a page from our site..
Your Agreement In using KBL Solutions website you agree to the collection and use of information as outlined in this policy.

Any prices quoted are valid for 15 days from the date of the quotation unless otherwise stated. All prices are subject to Value Added Tax at the standard rate. All prices Exclude Delivery unless otherwise stated.

Non-Account Customers; payment is required in full prior to the goods being dispatched. Credit Accounts Customers only; Our terms are Nett 30 days from the date on invoice. In default, KBL Solutions shall be entitled without notice to the customer to terminate any outstanding orders. Reduce the customer's credit limit. Credit Accounts are awarded subject to completion and approval of a Credit Account application form. The Credit Account Application form to be supplied by KBL Solutions on request and at KBL Solutions discretion. Approval is required by KBL Solutions before a Credit Account can be opened and will be subject to credit checks and references. Credit Accounts will be offered to a customer at the discretion of KBL Solutions.